Google Cloud Digital Leader

Google Cloud Digital Leader · free preview Question 1 of 8

During a design review for a contact center modernization, a insurance carrier needs measurable business value. Which recommendation best supports "Digital transformation with Google Cloud"?

Select services only by lowest initial price. This weakens measurable business value and creates operational fragility.

Treat cloud adoption as a one-time data center migration project. This ignores a core requirement of the objective.

Map business goals to Google Cloud capabilities, operating models, measurable outcomes, and scalable cloud operations. Apply it to the contact center modernization with documented ownership and validation.

Move workloads unchanged without defining business success metrics. This leaves avoidable risk for the contact center modernization.